(All photos from my mobile phone without flash)
I normally never give perfect ratings to hotels because for most of us money is a big thing and luxury hotels charge a lot of money. So I expect perfect service and more often than enough- hotels always slip on some little thing. But I was tempted to give Park Hyatt a complete score for one particular reason.
If you normally land up in an airport and you’ve requested airport transfers from the hotel you’ve got someone who turns up and helps you with your bags after baggage claim. As for the Park Hyatt there was someone waiting right outside the gate area. Fortunately or unfortunately I only hand baggage. When you check out and leave your hotel, you take your car from the hotel- they drop you outside the departures area and the car leaves. I was actually stunned when someone from the Park Hyatt actually stepped up to help me with my bags. She actually walked with me to the check-in counter with my bags. I was in economy but she snuck up in the business line and got me my boarding pass, got my baggage tags and tied them around my bags. Seriously have I ever experienced this level of helpfulness? No. Never- not even with the Taj. It was as if the Park Hyatt said they would take care of you not just within the hotel but as long as you were in the city.
Now for the actual in-hotel experience. I must say that the decor of the hotel was completely innovative and new. I liked the concept of a high skylighted atrium space surrounded by a restaurant on one side and vast lounge space on the other.
The rooms were vast- they layout was also quite different in that the entire front portion of the room when you enter from the door is a kind of vast walk in closet and bathroom area. The WC and shower/ tub are in different rooms on the one side and the other side is a vast dressing area with a mirror and other facilities. The hotel provided “Forest Essentials” amenities- the only other hotel to provide these being the Vivanta by Taj chains. I seem to however have some bad hot water karma- the shower kept getting confused about whether it wanted to spout hot or cold water. This seems to happen to me almost everywhere so I’ve given up.
The living part of the room was very comfortable. The bed was very comfortable and there were two massive couches that were ideal for sitting and working. The flowers in the room were also smelling divine. I was disappointed that my room looked out at the atrium and I felt potentially open to other rooms but the room more than made up for this.
The food was tasty. The hotel doesn’t place any hot items in the breakfast buffet as the hotel prepares them freshly for you. Both the Indian and Italian selections from the restaurants were very good.
The service offered by the hotel was good but I think the people at the Taj hotels just spoil you a bit more (nobody offered me packed breakfast or anything- I know I complain but hey it’s just looking for value for the money).
I think the Park Hyatt Hyderabad is a fantastic hotel. I will recommend this to anyone, any day!